Before live data
Potential need, gap or conflict.
Zepo analyses the business, creates likely customer questions and tests whether current information can answer them.
Missing information becomes visible only after a customer asks, calls, complains or leaves. Website Intelligence moves this earlier.
Products and services · pricing and payment · buying and availability · delivery and installation · returns and cancellation · warranty and support · locations · languages · journey-stage information.
Potential need, gap or conflict.
Frequency, growth, stage and outcome.
Baseline vs comparable post-fix evidence.
Missing · confusing · conflicting · potentially outdated · difficult-to-find information · weak journey coverage · potential opportunities.
Synthetic questions are never presented as real customer behaviour. The 68/100 NovaHome demo is clearly illustrative.
Zepo does not pretend synthetic questions came from real customers. Before live conversations, findings are described as likely questions, potential gaps and predicted importance. After real conversations arrive, observed evidence replaces prediction.
Free scan. No installation. No credit card.