Before live data
Potential need, gap or conflict.
Zepo connects pages, questions, answers, customer effort, resolution and outcomes so the business sees the reason behind the behaviour.
Traditional analytics shows where visitors came from and what they did. Zepo adds why they came, what they needed, whether the business could answer and what should be fixed.
Why did the customer come? What did they want? Could the business answer it? Were they resolved? What should be done next?
Potential need, gap or conflict.
Frequency, growth, stage and outcome.
Baseline vs comparable post-fix evidence.
1,248 conversations · 83% resolved · 156 high-intent conversations · 204 leads · 61 assisted purchases · 237 agent escalations.
Acknowledgement, repeat, rephrase, rejection, human request, abandonment, CTA completion, lead, booking, purchase and agent resolution are separate signals.
Free scan. No installation. No credit card.