Built for customer questions, not just chat. Free website readiness scan · no installation required.
Answer Engine

Find the Right Answer. Know When Not to Guess.

Zepo searches approved business knowledge, checks whether sources agree and answers only when the available information is strong enough.

Illustrative demo · NovaHome Appliances
Customer Readiness
68/100
Predicted
Top finding: cancellation after payment has no approved answer.100 likely questions tested · 68 clearly supported · 32 need attention
Scroll to see how it works ↓
Evidence Meaning ActionKnow Answer Discover ImproveEvidence Meaning ActionKnow Answer Discover Improve
Zepo

The answer path

Question → understand meaning → candidate knowledge → relevance → authority → freshness → conflicts → completeness → answer, clarify or escalate.

Zepo

Six result states

Supported · Ambiguous · Partial · Conflict · Unsupported · System failure. A Zepo system failure is never labelled a business gap.

Predicted

Before live data

Potential need, gap or conflict.

Observed

After real conversations

Frequency, growth, stage and outcome.

Validated

After an approved fix

Baseline vs comparable post-fix evidence.

Zepo

Supported example

“Does installation come with the AC?” can be answered from the current Installation Policy.

Zepo

Unsupported example

“Can I cancel after payment?” safely stops when no approved cancellation rule exists.

Start with proof

Find the Questions Your Business Cannot Answer—Before Your Customers Do.

Free scan. No installation. No credit card.

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