Before live data
Potential need, gap or conflict.
Zepo turns predicted questions and real customer behaviour into evidence-backed gaps, trends, objections, opportunities and recommended actions.
It asks what customers are trying to understand, what they cannot find, what repeats, what is growing and what should change.
Missing · Confusing · Trending · Opportunities · Fixed.
Potential need, gap or conflict.
Frequency, growth, stage and outcome.
Baseline vs comparable post-fix evidence.
94 customers asked in August
high-intent customers
question volume grew +41% over the previous period
Knowledge gap · content gap · website findability gap · conflicting information · outdated information · product gap · feature demand · pricing gap · policy gap · operational gap · sales gap · support gap · localisation gap · agent knowledge gap · market demand signal · emerging topic · competitor pressure · journey friction · Zepo system failure.
Evidence state, priority, first/last seen, unique customers, intent, growth, languages, meaning, recommended action, owner, status and a measurement plan.
Finding → evidence → missing truth → authorised owner → draft/action → approve → publish/assign → retest → measure → validate or reopen.
Discovery remains separately purchasable, but the exact standalone price is intentionally not invented until commercial approval.
Free scan. No installation. No credit card.