Built for customer questions, not just chat. Free website readiness scan · no installation required.
Translation Engine

Your Customer and Agent Can Speak Different Languages—and Still Understand Each Other.

Customers write naturally in their own language. Agents see the original and translation, reply in their own language, and the customer receives the translated answer.

Illustrative demo · NovaHome Appliances
Customer Readiness
68/100
Predicted
Top finding: cancellation after payment has no approved answer.100 likely questions tested · 68 clearly supported · 32 need attention
Scroll to see how it works ↓
Evidence Meaning ActionKnow Answer Discover ImproveEvidence Meaning ActionKnow Answer Discover Improve
Zepo

Customer ↔ Zepo

Detect language, allow override, answer in the selected language, keep approved facts consistent and support switching mid-conversation.

Zepo

Customer ↔ Live Agent

Store the original, show agent translation, let the agent reply in their own language, translate back and surface uncertainty safely.

Predicted

Before live data

Potential need, gap or conflict.

Observed

After real conversations

Frequency, growth, stage and outcome.

Validated

After an approved fix

Baseline vs comparable post-fix evidence.

Zepo

Arabic is a layout

RTL must mirror navigation, alignment, message flow and directional icons—not just strings.

Zepo

Language intelligence

Illustrative demo: English 761 conversations / 92% coverage, Arabic 387 / 74%, Hindi 100 / 68%. Language failures require root-cause analysis, not automatic translation blame.

Start with proof

Find the Questions Your Business Cannot Answer—Before Your Customers Do.

Free scan. No installation. No credit card.

Analyse My Website